Our Privacy Policy

Effective date: December 20, 2024

Last modified: December 18, 2024

Aidroos, LLC (“Aidroos”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we collect, how we use it, and your rights regarding this information when you interact with us through our website at “offanx.com” and our practices for collecting, using, maintaining, protecting, and disclosing that information. The term “you” means the patient, guest, or visitor.

Scope of the Policy

This policy applies to the information we collect:

On this Website.
Through communications such as email, text, and other direct messaging with the Website.
Through desktop applications that you download from this Website, which enable dedicated non-browser-based interaction between you and the Website.

This policy does not apply to:

Information we collect offline or through any other means (i.e., videoconferencing sessions).
Protected Health Information ("PHI") and/or medical information that must comply with the Health Insurance Portability and Accountability Act (“HIPAA”). For more information regarding PHI, please see our Notice of Privacy Practices and the HIPAA Authorization to Use and Disclose Protected Health Information. We must have your authorization to collect or exchange PHI before we collect any PHI.
Information collected by third parties (such as payment processors ) that link to the Website.

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL USE AND PROTECT IT. If you do not agree with our policies and practices, you may not use our Website. By accessing or using this Website, you agree to the terms of this privacy policy.

This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under the age of 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us by email at ismail@aidroosconsulting.com or by telephone at +1-234-564-2765.

California residents under 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Information We Collect About You

We collect several types of information from and about you on the Website, including information:

Personal Information. Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, IP address, device ID, or any other identifier by which you may be contacted online or offline ("personal information");
Demographic Information. Information you provide such as the state of residence, date of birth, gender, and account credentials such as your username, password, and payment information (i.e., credit card information).
Social Media Information. Information you share relating to social media platforms like Facebook.
De-Identified or Anonymized Data. Information that is about you but individually does not identify you, such as de-identified or anonymized data.

Technical Information. Information about your internet connection, the equipment you use to access our Website, and usage details.

How we collect this information

We collect information:

Directly From You. Directly from you when you provide it to us. For example, when you provide personal information to participate in a videoconferencing session or other services.
Automatically. As you navigate the Website, we may automatically collect usage details, IP addresses, and information collected using cookies and other tracking technologies.

From Third Parties. Such as business partners, analytics providers, or email marketing service providers.

Information You Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This may include information you provided at the time of registering to use our Website, posting material, or requesting additional services. We may also ask you for information when you report issues with our Website.
Records and copies of your correspondence, including email addresses, if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions (excluding any PHI) you carry out through our Website, including service orders to receive services from Aidroos.
Search queries you perform on the Website.

User Contributions

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically does include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Third-Party Use of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To contact you.
To present our Website and its contents to you.
To provide you with information or services that you request from us.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any services we offer or provide though it.
To allow you to participate in interactive features on our Website.
To provide marketing and advertising communications.
To prevent, detect, and investigate misuse, fraud, and illegal activities.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about new services. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose or use aggregated or de-identified information about you or information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To contractors, service providers, including our data hosting and data storage partners, analytics and advertising providers, technology services and support, and data security. and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Aidroos, LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Aidroos, LLC about our Website users is among the assets transferred.
To third parties if you request or direct us to do so. This includes your use of social media widgets on our Website.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms of Services.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Aidroos, LLC, our patients, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly.
Promotional Offers from Aidroos. If you do not wish to have your contact information used by Aidroos to promote our own products or services, you can opt out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to ismail@aidroosconsulting.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to ismail@aidroosconsulting.com.

Our Websites may contain links to other online platforms operated by third parties. We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Choices about use and disclose

California Privacy

Changes to our privacy policy

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

You may also send us an email at ismail@aidroosconsulting.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your information from the Website, copies of your information may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including your information, is governed by our Terms of Services for Patients.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit the https://oag.ca.gov/privacy/ccpa.

California's "shine the Light" law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to ismail@aidroosconsulting.com.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:

targeted advertising (excluding Iowa);
sales; or
profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).

Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights please email us with request to this designated address: ismail@aidroosconsulting.com.

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: ismail@aidroosconsulting.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Data Security

We take steps to secure personal information through administrative, technical, and physical safeguards designed to protect against the risk of accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Unfortunately, we cannot guarantee the security of information transmitted through the Internet, and where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential.

All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be cautious about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: ismail@aidroosconsulting.com or via our telephone number at +1-234-564-2765.